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Pest Repeller Ultimate® AT - Frequently Asked Questions

Click here to visit our Indoor Pest Control Comparison Page!

- How many square feet will the Ultimate AT cover?
- Why do I need more than 1 unit?
- What is your Best and Newest Repeller?
- What are the differences between the Ultimate AT ,SG, and II?
- How does the AT compare to other electronic repellers?
- What is the On/Off/Sensor switch?
- Will the AT Bother my Pets?
- Will I hear or smell the Ultimate AT?
- Is the AT safe around children?
- Can the AT be used near my Home Electronics?
- Can the AT be used around Medical Devices?
- Do I have to use the Night Light feature?
- What are the three blinking lights?
- I don't see any lights blinking on my AT
- How long do these units last?
- What are the Guarantee and Warranty?
- How long before I see results?
- Does the Ultimate AT kill anything?
- Should I try the Ultimate® AT or Guardian™?
- Where can I read Customer Testimonials?
- Where should I use the Ultimate® AT?
- Can I buy the Ultimate® AT in stores?
- Is there a discount for buying multiple units?
- How do I get the right plug/voltage for my country?
- Does the AT repel squirrels or bats?
- Does the AT repel reptiles?
- Does the AT repel flying insects?
- Does the AT repel bedbugs?
- Does the AT repel termites or carpenter ants?
- Does the Ultimate® AT require any adjustments or maintenance?
- How much power is used by the Ultimate® AT?

How many square feet/ meters will one unit cover?

In a large open area (without inside dividing walls), the Ultimate® AT will cover up to 5,000 square feet (about 465 square meters).  For example, one unit should cover a large open attic, open basement, or open kitchen/living room area.

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If the Ultimate® AT covers up to 5,000 Sq Ft., Why do you recommend multiple units?

Although the Ultimate® AT uses Electro-Vibrawave® Technology inside the walls of your home, the high-pitched Ultrasonic sound that fills the inside of the room will not go through walls.  This is why we recommend at least two to three units per floor of your home for best results.  Units can be placed in different areas of your home, depending on your homes floor plan and where the pests are a problem.

By using multiple, strategically-placed units throughout your home or office, you effectively distribute the Ultrasonic pest repelling sound through out the structure. This optimizes your overall Electronic Pest Control. Although the Electromagnetic feature will travel throughout your home wiring with the use of one unit, it has been our experience that using more than one unit simultaneously presents the greatest results. One unit is better than no units, but multiple units will yield more powerful results than one unit alone.

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What is your Best and Newest Pest Repeller?

The Pest Repeller Ultimate® AT (Advanced Technology) is easily our Best Indoor Pest Repeller. It is the only pest repeller in today's market to include all of the following features: Electromagnetic, Ionic, Ultrasonic, and Electro-Vibrawave.

The Guardian™ is the most sophisticated and feature packed Outdoor Animal/Insect Repeller we or any company has ever developed! The Guardian™ (which can also be used indoors) includes the following exclusive features: Sound Sweep™ technology, Select a Pest™ technology, Keychain Remote, Adjustable Sensor Sensitivity, and Patent Pending Volume Control.

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What are the differences between the Ultimate® AT , Ultimate® SG, and Ultimate® II?

The Pest Repeller Ultimate® AT is our newest, strongest indoor pest repeller.  For a handy comparison chart of our three indoor models, you may visit our Indoor Repellers Comparison Page.

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How does the Ultimate® AT compare to other electronic pest repellers?

•Unlike traditional pest control, the Ultimate® AT is safe to use around your family.  The Ultimate® AT does not use any chemicals, traps, or sprays, and it is silent to the human ear.  Although you may see other electronic pest repellers at large chain stores or home improvement stores, they are no match to the Ultimate® AT!

•Many of the store-bought units are made with paper speakers, so they may only last you a few months before they quit working.  The Ultimate® AT emits sound from a ceramic high-pressure transducer V a very powerful, high quality ceramic speaker.

•Most store-bought units only emit one high pitch of sound, that sometimes even people can hear (very unpleasant).  If only one pitch of constant sound is used, it is very possible for the pests to grow accustomed to the sound and move right back into your home!  The Ultimate® AT uses a varying pattern of ultrasonic pulses to constantly startle the pests V this chases them out, and keeps them out for good!

•Some types of electronic pest repellers claim to work inside your walls, but this feature alone wont repel anything already living in the rooms of your home.  For example, a repeller that only works inside your walls will not target the roaches already living on your countertops or floors!  The Ultimate® AT utilizes Electro-Vibrawave technology throughout the wiring in your walls, AND fills the inside rooms of your home with a piercing high-pitched ultrasound that only the pests can hear.  These technologies combined with powerful negative ions make the Ultimate® AT the best indoor electronic pest repeller you can buy!

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What is the on/off/sensor switch on the side of the Unit?

The Ultimate® AT is working & repelling as soon as its plugged into the wall.  The on/off/sensor switch on the side of the unit is simply to control the night light feature.  Sensor mode will cause the light to come on in the dark, and turn off in the light.  The night light switch will in no way affect the performance of the Pest Repeller.

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Will this harm or bother my Pets?

Although the Ultimate® AT is safe to use around most house pets, we recommend closely monitoring your pets behaviors for the first 48 hours while using the Ultimate® AT .

Cats/Dogs While rare, it is possible that some cats and dogs may hear the sounds produced by the Ultimate AT. Each pet and situation is different, so our 45 Day Money Back Guarantee will give you time to use the AT around your pets and ensure it doesn't bother them.

Birds Birds vary so much in size, breed and behavior.  We have no way to guarantee the Ultimate® AT will or will not bother your bird.  To be safe, we recommend not using the AT in the same room as your bird, or near the birds cage.  Some customers have reported their birds seem bothered by the ultrasound; other customers tell us their birds seem just fine.

Fish Fish will not be affected by the Ultimate® AT

Reptiles Reptiles have much lower hearing ranges than mammals (I.e. people, dogs, cats, and rodents), so they will not be affected by the Ultimate® AT .  This also means that the Ultimate® AT cannot be used to repel reptile pests.

Rodent Pets Rodent Pets include Rabbits, Guinea Pigs, Chinchillas, Ferrets, Hamsters, Mice, Gerbils, Rats, Degus, Prairie Dogs, and Sugar Gliders.  Since the Ultimate® AT uses ultrasonic sound designed to repel rodents, your rodent pets will be bothered by this unit.  But, since ultrasound does not go through walls, rodent pets can be kept safely in a bedroom (or another room) behind a closed door.  Your pet will also be safe if the Ultimate® AT is used on the other side of the home, or on a different floor of your home, or if the pet is outdoors and the AT repeller used is indoors.

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Will I be able to hear or smell the Ultimate® AT?

The sounds emitted from the Ultimate® AT are above the normal human hearing range, although some people can hear a very faint beeping sound (virtually undetectable).

The AT sends out negative ions to trick pests sense of smell to think a storm is approaching (similar to the smell before a rain storm).  However, these smells are undetectable to humans.  The Ultimate® AT will have no noticeable odors.  For more information on the use of negative ions, you may click here.

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Is the Ultimate® AT safe to use around people and small children?

The Ultimate® AT is designed to be perfectly safe to use around people of all ages, including small children and unborn babies.

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Can the Ultimate® AT be used around household electronics?

The Ultimate® AT is designed to be safe for use around common household electronics such as stereos, TVs, computers, and kitchen appliances.  We do recommend you consult an electrician before using the Ultimate® AT around finely-tuned or valuable electronics, or custom electronic systems such as X-10 home wiring.

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Can the Ultimate® AT be used around hearing aids, pacemakers or other medical devices?

As we are not medical doctors, we cannot guarantee that the Ultimate® AT will be completely safe around medical devices.  Although no one has reported problems to date, we strongly recommend consulting your physician before using any type of electronic around a medical device such as a hearing aid, pacemaker, defibrillator, etc.

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Do I have to use the Night Light feature?

Many people enjoy the convenience of the Night Light feature, especially in sensor mode.  However, you are welcome to turn the night light off, and this will not affect the performance of the Pest Repeller .

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What are the three blinking lights on the front of the unit?

The Red light shows you when the Electro-Vibrawave technology sends vibrations through your wiring.
The Green light blinks when the Ultrasonic sound is emitted.  The red and green lights will blink intermittently.  The Ultrasonic and Electro-Vibrawave technologies are used at random pulses to constantly startle the pests and prevent them from getting used to these sounds.
The Yellow light represents the Ionic feature.  The yellow light will be on all the time because the AT is constantly emitting negative ions.

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The Ultimate® AT is plugged in, but I don't see any lights.

Since the lights on the Ultimate® AT are there to show you its working, unfortunately this means you have a dead unit.  Good Life works hard to maintain the highest level of product quality and we will be happy to replace this for you immediately.  Please contact our Customer Care Center to obtain an RMA number for an exchange.

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How long does the Ultimate® AT last?

The average shelf life of the Ultimate® AT is about 2-5 years, although some customers report them lasting even longer!  All of our products come with a one-year manufacturers warranty against defect, and an optional 3-year warranty for the Ultimate® AT can be purchased for just $14.95.

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How does my 45 Day Money Back Guarantee work?  Does this have a warranty?

You may read the details of our 45 Day Money Back Guarantee and Warranty information by clicking here.  Your 45 day trial period does not begin until the day your product is delivered to you.  We recommend you keep the Ultimate® AT for at least two weeks.  If for any reason this does not work for your situation, please contact our office at 800-657-8214 to obtain a Return Merchandise Authorization (RMA) number.

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How long before I see results?

Although many customers report results within a few days, we recommend you give the Ultimate® AT 2-4 weeks to completely eradicate your pests.  Results can vary depending on the type of pests, location, and degree of infestation.

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Will the Ultimate® AT kill anything?

The Ultimate AT does kill dust mites, but it is not designed to kill anything else. The AT repels insects and rodents, but does not kill them. This is beneficial because you don't have to deal with removing any dead pests from the inside rooms or walls of your home. The pests are humanely and safely repelled back outside.

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Should I try the Ultimate® AT or the Guardian™?  Both units repel insects and rodents.

The Ultimate® AT is our best indoor pest repeller because it covers the area where its plugged in, as well as the insides of your walls.  The New Guardian™ also repels rodents and insects, and it can be used indoors or outdoors.  Although it emits a very powerful ultrasound, this unit will not reach into the walls of your home like the Ultimate® AT.  The Guardian™ is our best product for yards, patios, basements, attics, and other areas that may not have weather protection or electrical outlets.  The Guardian™ can run on battery or electrical power.

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Where can I read customer testimonials?

The Ultimate® AT is strong & effective enough to be chosen by the U.S. Military, Food Distributors, Water Companies, Schools, & thousands of very satisfied families.  Our customer testimonials are published word for word exactly as they are submitted by our customers!  Click here to visit our Testimonials Page.

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Where should I use the Ultimate® AT?

The Ultimate® AT is designed for indoor use.  The ultrasonic sound waves emitted from the Ultimate® AT will utilize the inside walls of your home to bounce around and fill the room with pest-repelling sound.  The height at which the AT is plugged in does not really matter, as long as the AT is plugged into an open area.  For best results do not plug the Ultimate® AT in behind any large furniture that will block its speakers, such as couches, bookshelves, stoves, refrigerators, etc.  Many types of pests are attracted to areas with food smells and water, so a common recommendation would be to place an Ultimate® AT in your kitchen and bathroom.  Always place a unit in the room(s) with the worst pest problem.

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Can I buy the Ultimate® AT in stores?

At this time the Ultimate® AT is available online only, but you may order anytime online or by telephone.  Customer Care Representatives are standing by 24 hours a day, 7 days a week!

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Is there a discount for purchasing multiple units?

For details regarding large quantity/bulk orders, please contact our Customer Care Department at 800-657-8214 or 541-245-4488.

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Which plug do I need for my country?  How do I select the correct plug when I order?

The Ultimate® AT is available in 110v and 220-240v options. We will automatically send the correct unit based on where you are located. If you have a special request please just let us know when you place your order.

110/120V (North America, Japan)
220/240V 2-pin G.S. (Europe, India)
220/240V 3-pin UK
220-240V (Australia, China)

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Does the Ultimate® AT repel squirrels or bats?

Our customers have reported mixed results using the Ultimate® AT around squirrels or bats.  The Guardian™ seems to be the best option for repelling squirrels and bats, and works especially well in eaves, attics and basements.

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Does the Ultimate® AT repel reptiles (snakes, lizards, frogs, etc.)?

Reptiles have much lower hearing ranges than mammals (people, dogs, cats, and rodents), so the Ultimate® AT cannot effectively repel reptile pests.

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Does the Ultimate® AT repel flies, bees, mosquitoes, or other flying insects?

Although some customers have reported success with flying insects, we cannot guarantee the Ultimate® AT will fully repel them.  This is because the AT uses intermittent pulses of sound, and it may be possible for flying insects to move in and out of the room between sound pulses.  The best product to repel flying insects is the Guardian™, because it provides a continuous, powerful ultrasound.

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Does the Ultimate® AT repel bed bugs/mites/ no-seeums?

Yes!  The Ultimate® AT works very well on bedbugs, mites, no-seeums, and other small biting mites.  To effectively repel bed bugs we recommend one unit in each bedroom, and at least one unit in your living room/common area.  These types of mites nest anywhere with fibers V this includes mattresses, bedding, towels, clothing, carpet and furniture.  Although you will need multiple ATs to rid your home of these irritating mites, they do work very well!

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Does the Ultimate® AT repel carpenter ants or termites?

We cannot guarantee that all wood boring insects will be affected by ultrasonic sound, but many customers have reported success specifically with termites and carpenter ants.

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Does the Ultimate® AT require any adjustments or maintenance?

The Ultimate® AT is 100% maintenance free.  As soon as you plug the device into your wall, it goes to work for you!  There are three blinking lights on the front of the unit that show you each of the Technologies are running.  The Ultimate® AT emits powerful negative Ions to kill bacteria, dust mites and food smells that may attract pests, but there are no filters that need to be cleaned or changed.  You just plug it in and go about your daily life!

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How much power is used by the Ultimate® AT?

The Pest Repeller Ultimate® AT uses 0.8 watts of electricity per hour; this is less than your everyday light bulb!  Our Pest Repeller Ultimates® are designed to be economic and energy-friendly.

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Have Questions? Please feel free to contact our Customer Care Center at
(800)657-8214 or 541-245-4488 (if calling from outside the US).

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